Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Business information (company name, project requirements)
• Communication history and preferences
• Payment and billing information
• Technical information (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Send marketing communications including promotional emails, newsletters, service updates, special offers, and information about our products and services that may interest you
• Contact you for marketing purposes via email, phone, or SMS regarding our services, promotions, and business opportunities
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities to improve our marketing strategies
• Detect, prevent, and address technical issues and fraud

Marketing Communications: By providing your contact information through our website forms or downloading materials, you consent to receive marketing communications from us. You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly at info@apexengine.ai.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf, including email marketing platforms, CRM systems, SMS providers, hosting providers, email delivery services, and analytics tools
• If required by law or to protect our rights and safety
• In connection with a business transaction (merger, sale, or acquisition)

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information with trusted service providers who assist us in our marketing activities and are contractually obligated to protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications by following unsubscribe instructions

To exercise these rights, please contact us at info@apexengine.ai.

8. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Apex Engine. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate measures to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@apexengine.ai
• Phone: 925-301-3713